Refund policy
30 days. No hassle.
You have 30 days from delivery to request a return.
To qualify, your item must be unused, in its original condition, and in its original packaging, with proof of purchase.
How to start a return
Email us at info@techromagnon.com with your order number and the reason for your return. We'll review your request and follow up with next steps and instructions.
Please don't send items back before receiving confirmation from us — unrequested returns may not be accepted.
Damaged or incorrect items
Inspect your order as soon as it arrives. If something's defective, damaged, or not what you ordered, email us at info@techromagnon.com with your order number — we'll make it right.
What can't be returned
- Sale items and gift cards
- Items marked as final sale at checkout
Have a question about a specific item before you order? Email us — we're happy to help.
Exchanges
The fastest way to get the right item: request a return for what you have, then place a new order once it's approved.
Refunds
Once your return is reviewed and approved, we'll email you with the outcome. Approved refunds are issued to your original payment method within 10 business days. Your bank may take a few extra days to post it.
No refund after 15 business days of approval? Email info@techromagnon.com with your order number and we'll look into it.